Satellite Communications (SATCOM)
Systems Field Technician

Posted: November 1, 2019

Job Description

Install and maintain Satellite Communications (SATCOM) ground station (i.e. teleport) solutions to meet company satellite communications network performance objectives. Tasks include analyzing internal and customer support requirements, developing system/sub-system specifications, synthesizing SATCOM solutions, generating and executing teleport development plans, creating design products and conducting network and ground site lifecycle management tasks.

Responsible for the full SATCOM station site lifecycle, from installation, test, operations, sustainment and retirement. Interfaces with customers, product vendors, service providers and co-workers to align efforts with company priorities and in accordance with project milestones and constraints. This position requires extensive travel to site locations; often requiring the field engineer to travel from one remote location directly to a different field location. Field engineers are expected to be highly self reliant, able to resolve unforeseen issues in austere environments with limited external support. The Field Technician must have the ability to balance multiple priorities and meet deadlines in a fast-paced, highly dynamic environment.

  • Plan and execute satellite communications teleport installations

  • Support satellite communications operations to provide service to ATLAS customers

  • Conduct preventative and corrective maintenance on satellite communications teleport systems

  • Generate varied site design products such as system & sub-system specifications, CONOPS diagrams, site, system drawings and test plans/reports.  

  • Act as a self starter in creating quality and responsive solutions meeting company and customer satellite communications technical and operational network performance requirements.

  • Actively participate in and/or lead projects as assigned in order to achieve company goals

  • Plans and executes shipping and related logistics tasks to support field development activites; Works with shipping companies to ensure ATLAS equipment is available on time for site buildout and sustainment needs

  • Work closely with ATLAS network operations staff to develop and validate operations policies and procedures.  

  • Engage and coordinate with 3rd party vendors to acquire material and/or service solutions required to meet teleport buildout and network requirements

  • Execute terminal system setup, configuration, and testing

  • Conduct system anomaly investigation and resolution to support network operations 

  • Create and maintain user and in-house technical documentation

  • Create and maintain knowledge base articles / technical notes as solutions are identified

  • Provide training and guidance to new team members

  • Prioritize time and projects, working 

Skills / Qualifications: 
  • 2 years experience in RF (SATCOM preferred) systems operations, test, and sustainment

  • Practical understanding of Radio Frequency (RF) communications technology, systems, practices and tools

  • Experience in designing and implementing supporting SATCOM antenna infrastructure, i.e. foundation/structure support, electrical service installation, network access

  • (Preferred) Knowledge of SATCOM network operations with an understanding of best practices

  • Written and verbal communication skills

  • Ability to troubleshoot system issues in a timely manner with minimal assistance

  • Requires analytical and problem-solving skills to analyze data, do research, diagnose and solve problems

  • Microsoft office or Google Suite tools experience

  • Aptitude to understand and adopt online collaboration tools and design/program management applications

  • Demonstrated ability to work effectively with others, particularly in teams

  • Strong work ethic and flexibility to work as required to meet company milestones

  • Self-motivated, detail-oriented and organized.

  • Availability and willingness to travel extensively in support of site buildout, operation and sustainment activities

To apply please fill out the form below and include resume and cover letter.

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ATLAS Space Operations, Inc.

10850 E. Traverse Highway, Ste. 2225
Traverse City, MI 49684


P: 231-598-6184


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